A Magical Customer Service Departmet

Cox Cable TV has been a provider that I’ve grown to trust over the years. I’ve been with them for about three and a half years now, switching over to them after I had Comcast for a long period. I’m not the kind of person who takes pleasure in speaking poorly of someone else, even a company, but I must say that Comcast left me weary to say the least. I cannot begin to describe to you in any way that would do the sense of displeasure they caused me justice but needless to say I am more than happy with Cox.

I would like to express some of my dissatisfaction with Comcast’s customer service department, however. I found that whenever I would contact them due to a technical issue, I would experience what is the equivalent of being a dog jumping through hoops. One department after another I would be lead to, asked to repeat my problem on each occasion as if perhaps my story might change which would make the problem go away or somehow easier for this person when presented to them. Alas, this was never to be the case! A problem is a problem, something they appear to have wanted to avoid entirely.

It’s not as if I did anything on purpose. In fact I cannot recall a single time where any of the problems were actually my fault! I feel blessed that when I have had to call Cox they have been generous enough to not lead me through the tour of their departments, as much as I enjoy meeting new people, I have had any and all problems handled right there over the phone. I’m not wholly sure what sort of magic they have in their customer service departments but it’s quite potent indeed!

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Just Got Down Here in Birmingham,Alabama

In fact I am living a bit Northeast of Birmingham in a suburb called Trussville. It is convenient to the job that I have been transferred to. Right now I am trying to get ready for to wife and kids, who really are not happy about leaving North Carolina. They were pretty happy living in Cary and Becky had a good job with the Wake County school system. Right now I am waiting on the guy with the trussville adt to set up the alarm in this big old house I bought. We still have to sell the house in North Carolina, but that is going to wait for the kids and Becky to finish the school year. We might even rent it out, because that would be rather easy it appears. In fact there might be a way that we could sell the land under the house and move the house to a new location.

That is because the place where we live now is becoming a commercial area and there is a huge amount of traffic on the street where we live. It is a rather large corner lot and so it would be ideal for something like aservice station or a little convenience store or perhaps a restaurant. We would definitely be willing to talk to anyone who wanted to use the land for whatever purpose. We just need to get the house sold, because we can not afford to own two houses. This one was very inexpensive for the size of it. At least it is a lot cheaper than a house like this would have been in Cary. I need to do some work to it, but it is not as though the place is going to fall down on top of me or anything.

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